Terms of Service

Last updated: March 12, 2026

1. Acceptance of Terms

By accessing or using the BrightBuild platform and related services (the "Service"), operated by BrightBuild LLC ("BrightBuild," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

We may update these Terms from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on our website. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

2. Description of Service

BrightBuild is a project management platform designed for small renovation contractors. The Service provides unified communication management, scheduling, AI-powered summaries, automated digests, financial integration, and related tools. The Service is provided on an "as is" and "as available" basis.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using BrightBuild, you represent and warrant that you meet these requirements. If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.

4. Account Registration

To use BrightBuild, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • All activities that occur under your account.
  • Notifying us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights.
  • Send unsolicited or unauthorized messages, spam, or bulk communications.
  • Transmit viruses, malware, or other harmful code.
  • Attempt to gain unauthorized access to any part of the Service or its systems.
  • Interfere with or disrupt the Service or servers connected to the Service.
  • Use the Service in any manner that could damage, disable, or impair our infrastructure.
  • Scrape, data mine, or use automated means to access the Service without our prior written consent.

6. Your Data

You retain ownership of all data you submit to BrightBuild ("Your Data"), including project information, communications, files, and contacts. By using the Service, you grant us a limited license to process, store, and display Your Data solely to provide and improve the Service.

You are responsible for the accuracy and legality of Your Data. You represent that you have all necessary rights and consents to submit data to the Service, including any communications or contact information belonging to third parties (such as subcontractors or clients).

7. Third-Party Integrations

BrightBuild integrates with third-party services including Google (Gmail), Microsoft (Outlook), Twilio (SMS), and Intuit (QuickBooks). Your use of these integrations is subject to the respective third-party terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

You authorize BrightBuild to access and use data from connected third-party services solely to provide the features you have enabled. You may disconnect integrations at any time through your account settings.

8. SMS and Messaging

BrightBuild SMS is a project-coordination messaging program used by contractors to communicate with subcontractors, clients, and other project contacts.

  • You are responsible for obtaining any required consent from recipients before sending messages through the Service.
  • For new SMS contacts, BrightBuild may send a consent request message and requires a recipient reply of START (or UNSTOP where supported) before project coordination messaging is enabled. You must provide accurate consent details when requested for compliance review.
  • You agree to comply with all applicable messaging laws, including the Telephone Consumer Protection Act (TCPA) and carrier requirements.
  • During closed beta, messaging may be routed through a BrightBuild-managed shared A2P campaign. BrightBuild may migrate to tenant-specific sender registration/campaigns as the Service scales.
  • Message frequency varies based on project activity and communication volume.
  • Standard message and data rates may apply for recipients, as determined by their carrier.
  • Recipients may opt out at any time by replying STOP. Recipients may request help by replying HELP. Recipients may re-subscribe by replying START or UNSTOP where supported.
  • BrightBuild may enforce suppression rules to block messages to opted-out recipients across supported messaging workflows.
  • For SMS consent workflow details and sample messages, see https://www.brightbuild.app/sms-consent.
  • For messaging support, contact mark@brightbuild.app or 515.570.7530.
  • We reserve the right to suspend messaging features if we detect misuse or non-compliance.

9. AI-Powered Features

BrightBuild uses artificial intelligence to provide features such as communication summaries, escalation detection, scheduling suggestions, and automated digests. You acknowledge that:

  • AI-generated outputs are provided as suggestions and may not always be accurate.
  • You are responsible for reviewing and verifying AI-generated content before acting on it.
  • AI features do not make autonomous decisions that produce legal or similarly significant effects.
  • We may use anonymized, aggregated data to improve our AI models, but we will never share your identifiable data with third-party AI providers beyond what is necessary to deliver the Service.

10. Fees and Payment

Certain features of BrightBuild require a paid subscription. By subscribing to a paid plan, you agree to pay the applicable fees as described at the time of purchase. Fees are billed in advance on a monthly or annual basis and are non-refundable except as required by law.

We reserve the right to change pricing with at least 30 days' notice. Price changes will take effect at the start of your next billing cycle following the notice period.

11. Intellectual Property

The Service, including its design, code, features, documentation, and branding, is owned by BrightBuild LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our prior written consent.

"BrightBuild" and our logo are trademarks of BrightBuild LLC. You may not use our trademarks without our prior written permission.

12. Limitation of Liability

To the maximum extent permitted by law, BrightBuild LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Service.

Our total liability for any claim arising under these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

13. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

14. Indemnification

You agree to indemnify, defend, and hold harmless BrightBuild LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any third-party rights.

15. Termination

You may cancel your account at any time through available account settings features or by contacting us. We may suspend or terminate your access to the Service at any time for any reason, including if we reasonably believe you have violated these Terms.

Upon termination, your right to use the Service ceases immediately. We will retain and delete your data in accordance with our Privacy Policy. You may request a copy of your data before cancellation.

16. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of Iowa, United States, without regard to its conflict of laws provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Webster County, Iowa, and you consent to the personal jurisdiction of such courts.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BrightBuild LLC regarding your use of the Service and supersede any prior agreements.

19. Contact

For questions about these Terms of Service, contact us at:

BrightBuild LLC
2290 170th St
Fort Dodge, IA 50501
Email: mark@brightbuild.app
Phone: 515.570.7530